[Resolved]  Bajaj Finserv — loan closure

Hi,

My loan number is 4000pc00000864. This loan account is closed and received noc from bajajfinserv on 19th nov 2014.

Recently, checked in cibil this was showing as settled. Tried to contact customercare (Through e-mail) from the past month.
Everytime, i am getting call from different executives and without seeing the noc (I think they are illiterates), sir, your account was settled not closed.

In the noc they clearly mention that "this is to certify that bajaj finance ltd., has duly received full payment due to them under hire purchase finance
Agreement no: 4000pc00000864 dated 30/01/2009 and all rights of bajaj finance ltd.
Over the ax0x1801+gc758 (Hcl laptop) referred to in the said agreement stand extinguished and at an end from
The date hereof."

It is clearly stating that no dues but this again asking money to close.

This is really bad and showing their half knowledge.

Bajaj finserv attract people, simply saying that pay one rupee and take product, pay the rest in emi's. It is attractive offer, if you take that's it you gone and pissed with this stupid company.
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Apr 27, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
Complaint comments 

Comments

I would like to request you please deactivate my EMI card. I do not require any such card. Thanking you.

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