[Resolved]  Bajaj Finserv — Product loan

Address:

560045

Hi team,
I have not purchased any product from bajaj finserv but still they are debiting from my account from last three month when i asked them they not responding. And they are telling that they are not responsible for that and they are telling different stories. Loan account number 404cdd35161898

And this is mail what i discussed with them
Dear uday,

Thank you for writing to us at bajaj finserv.

We tried to reach you on [protected], however couldn"t get any response from you. Hence we request you to provide us the alternate number and convenient time to reach you.

With reference to your mail, we would like to inform you that their is three loan reflecting in the system with loan account number 4040cd14132334, 4040cd18439235 and 404cdd35161898.

However we request you to kindly specify and provide us the details of the loan which is not taken by you. We would also like to inform you that kindly share your id proof, rent agreement scan copy and mobile bill for verification and validation purpose.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.
Yours sincerely,

Grievance redressal team
Bajaj finserv.

—

Hi team,

Call me now.
[protected]

Regards
Uday

On fri, may 5, 2017 at 5:01 pm, [protected]@bajajfinserv.in wrote:

Dear uday,

Thank you for writing to us at bajaj finserv.

We tried to reach you on [protected], however couldn"t get any response from you. Hence we request you to provide us the alternate number and convenient time to reach you.

With reference to your mail, we would like to inform you that their is three loan reflecting in the system with loan account number 4040cd14132334, 4040cd18439235 and 404cdd35161898.

However we request you to kindly specify your quary and provide us the details of the loan which is not taken by you. We would also like to inform you that kindly share your id proof, rent agreement scan copy and mobile bill for verification and validation purpose.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.
Yours sincerely,

Grievance redressal team
Bajaj finserv.

—

Hi team,

What is this how many days i have to wait please resolve as soon as possible.

Regards,
Uday. V
[protected]

On fri, apr 28, 2017 at 1:31 pm, [protected]@bajajfinserv.in wrote:

Dear uday,

Thank you for writing to us at bajaj finserv.

We tried to reach you on [protected], however couldn"t get any response from you.

With reference to your mail, we would like to inform you that their is three loan reflecting in the system with loan account number 4040cd14132334, 4040cd18439235 and 404cdd35161898.

However we request you to kindly specify your quary and provide us the details of the loan which is not taken by you. We would also like to inform you that kindly share your id proof, rent agreement scan copy and mobile bill for verification and validation purpose.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.
Yours sincerely,

Grievance redressal team
Bajaj finserv.

—

Hi team,

How many times i have to write a mail, in my account amount has been debited from bajaj fin serv, actually i have not purchased any product through bajaj fin serv from last 1 year how you debited from my account. Im expecting you have to refund immediately and you have give compensation for that. Otherwise i have to go for court. Im expecting immediate you will respond.

Regards,
Uday. V
[protected]

On wed, apr 26, 2017 at 4:50 pm, [protected]@bajajfinserv.in wrote:

Dear uday,

Thank you for writing to us at bajaj finserv.

We regret the inconvenience caused to you and assure you of our best services always.

We currently do not provide the call back facility at our customer support helpdesk. You may reach our customer service associates at [protected]@bajajfinserv.in and we will be glad to assist you.

We request you to kindly write back to us, specifying your query and we shall be glad to assist you.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.

Yours sincerely,
Bajaj finance ltd.

—

Hi team,

Please contact same number ([protected]) with in 12:15 pm,

Regards,
Uday v

On tue, apr 25, 2017 at 1:24 pm, [protected]@bajajfinserv.in wrote:
Dear uday,

Thank you for writing to us at bajaj finserv.

With reference to your mail, we tried calling you [protected] but could not reach, we request you to kindly help us with the alternate number with proper suitable time so that we will be able to assist you.

We also wish to inform you that the amount of rs.5000.00/- has been debited against the loan account number 404cdd35161898 for apple-smart phone.

Also we would like to inform you that your email id is not registered with us request request you to kindly write us back from the registered email if or kindly register you email id by log in in to your experia or confirm the email which you want to register.

Follow below steps to update email id :
1. Log on to our website www.bajajfinserv.in and click on customer login option.
2. Log on using id and password.
3. Click on"update your contact details"
4. Update your contact details

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.

Yours sincerely,

Bajaj finserv ltd.

—

Hi team,
Fyi

Regards,
Uday. V

On sun, apr 23, 2017 at 3:24 pm, [protected]@bajajfinserv.in wrote:

Dear customer,

Thank you for writing to us at bajaj finserv.

We regret the inconvenience caused to you and assure you of our best services always.

With reference to your email, we wish to inform that the amount of rs.5000.00/- has been debited against the loan account number 404cdd35161898 for apple-smart phone.

Please find statement of account for your kind reference.

If you have not purchased the product against this loan account, we request you to kindly provide us the scanned copy of pan card to validate our records and we shall revert to you.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.
Yours sincerely,

Bajaj finance ltd.

—

Product type : durable finance
Your name : uday v
Loan account no:/application reference no. : 404cdd35161898
Date of birth : 31january1992
Mobile no./phone no. : [protected]
Email id : [protected]@gmail.com
Query subject :loan
Query details : i have not purchased any goods from bajaj fin service since last 1year but when i was checking my bank statement it was showing 5000rs debited from my account from bajaj fin serv. I want to know for what reason and im expecting the amount should be refund as soon as possible. Otherwise i have to complaint against bajaj.

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