[Resolved]  Bajaj Finserv — regarding excess advance EMI collected and wrong loan account statement

Address:

Mysore, Karnataka

I am Gangolli A G. I have purchased motorized thread mill AF772 from global fitness sports, D.D road, Mysore at Rs 39900 under Bajaj lifestyle finance at 0% rate of interest. I had already paid advance of Rs 14050 through my SBI credit card invoice no 576 dated 14/1/2014.Supposed EMI then for 8 months should be Rs 3325.By not considering my advance payment they had set my monthly EMI to Rs 4988. I had informed about this to Global fitness sports owner Naveen Kumar and your service person Vikram, Manager about it earlier orally. They had made me run from here to there by blaming one another also your service person asked for bank statement for correction of EMI. Even after giving bank statement yielded no results. My loan account no is 508SCE01529584.I have already paid wrong EMI amount for two months.When no action was taken against correction of EMI, I have given a written complaint to both of them on 10/4/2014 through speed post with acknowledgement. After the receipt of my complaint they have closed my loan account 508SCE01529584 and activated a new loan account 508SCE02267157.Though they have set my EMI to Rs3325, they have wrongly made future instalment numbers to 8 months which should 5 months if Rs 3325 is the set EMI. My outstanding future instalment amount should be Rs16625 after deducting the advance and two wrongly paid EMI.But they have deliberately made my outstanding future instalment amount to Rs 26600. Hence I would be suffering a loss of Rs 9975. Bajaj finance official along with global fitness owner are playing a big fraud game. I am a group B officer in central government department. If this people are cheating like this then how would they fool others.