Bajaj Finserv — unable to cancel order

Address:

ONO 10 NEW 30 1ST FLOOR PARASU ST, KILPAUK NEW AVADI RD SIGNAL KILPAUK, Chennai, Tamil Nadu, 600010

I need to cancel order [protected] and reverse the balance back to the emi card. Please cancel the mandate as well (Mandate id[protected]

My number is [protected]. Email - [protected]@gmail.com.

I dont want money taken from my bankaccount. As i called the seller poorvika mobiles and told them to cancel the order.

Today i recieved the below message from bank even after i cancelled my order at seller.

Successful debit mandate registration[protected] for adhoc pymnt from a/c xxxx0464 to bajaj finance ltd ref no.. 44138434 upto rs. 50000.00 valid 15-dec-2019 to 15-dec-2039