Bangalore Electricity Supply Company Limited [BESCOM] — Payment failure status but amount is debited from account

Our payment to bescom monthly bill was made through Google Pay using billdesk internet banking option, and successfully paid from our SBI account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending.