[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — complaint against bmtc bus conductor

From: kajal k

To: [protected]@gmail.com
Sir,
I want to lodge a complaint against a bus conductor of bmtc bus route number 15e (Bus details: ka01 f4848) running from k. R market this incident occured on 17 april 2018 around 1:30pm at k. R market bus stand. I boarded this bus at this point and asked for the ticket to makkalkoota (Kim's hospital) from bus conductor. But the conductor charged 5 rupees per head and didn't give me the ticket this happened because, the conductor wants me to travel for without ticket and give him five rupees. When i asked for a ticket, he got angry and asked me to give 1 rupee more, which was not the actual charge.

So, i would like to lodge a complaint against the conductor for his misbehavior towards the public, which will be the sole responsible for taking against the bus conductor.

I'm sure about the ticket charges, because i have been travelling between those junctions for rs.5 for months finally conductor didn't issue me the ticket.

I would request the concerned officer to give the maximum punishment to the conductor., so that it make sure the same wouldn't happen to any bangaloreans again.

Regards,
Kajal. K
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May 30, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC Regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned depot authority to take action against the erring crew.This is your docket no: BMTCC10213627 for your further reference.

Regards,
BMTC
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