[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — lost my bag

Address: 560103

Vehicle no - KA57F1799
Bus no -500A

I boarded the bus from ecospace to marathalli bridge.when i got down at marathalli i realised i have left the bag in bus i called the helpline no and they gave me depot 29 after providing vehicle no number they asked to whatsapp the ticket i did that i asked can they contact the driver depot guy told me they cant contact the driver and told me to call around 7 pm. When i called they told to call after 30 minutes no sense o[censored]rgency and also in between there were not responding to my call.
Finally i got the call from depot after continuously following up with helpline number and whatsapp And told me they couldnt find the bag (already knew that) and cut the call within seconds.
I know it was my mistake but still they can be polite and can act like a civilized person not like a goon..pathetic service and also whenever i travel they dont return the change (khule paise) not everyone.
I know i wont make a change but still posting it.
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Oct 8, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Your complaint is registered and forwarded to concerned depot to check and take action. This is your complaint docket number for your future reference-BMTCC10234815.

Regards,
BMTC
 
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    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
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