Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — wrong voter id number entered in daily pass.

bhargavi nagabhushan

Jan 2, 2020

Address: Vijayanagar, 560079

Conductor has entered year of birth Instead of last 4 digits of voter ID number in the daily pass.Conductor refused to give another pass with proper details. I wanted to go to Yelahanka from Govindarajanagar but they dropped the bus at vidyaranyapura itself.hence I took another bus, I was made to travel till end and when TC came for checking they highlighted the mistake . I faced humiliation and had to pay fine of 500rs.
Bus no : 401K. Vehicle no: KA 57 F 0464

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Feb 5, 2020

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Please provide date and time of the incident or photo copy of the pass to identify the crew and take action against the said conductor.

Regards,
BMTC

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Comments

Choodesh M

from Bellary, Karnataka

Jan 3, 2020

We have boarded at yesvanthpur railway station to majestic station. Conductor charged Rs.39 per head and not returned the balance change of Rs.2 as i have took two tickets. The charges of Rs.39 is very high for just 6.5 km. Per km they are charging 6 rs approx. Where we can hire an ac car rs.12 per km. When public buses looting this much.