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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jun 30, 2026
Complaints 3459
Resolved
224
Unresolved
3235
Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 2

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I
Imran00011470
Jul 22, 2022
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Water valve man didn't letting water

Address: 258 4th cross bm layout vinobha nagar kadgondanahalli bangalore

The water valve man of our area didn't letting water specifically in our lane because he wants bribery from us please solve this problem as soon as possible
Thank you.regards Mohammed Imran....
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E
e200904
Jul 20, 2022
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No Kaveri water supply

Address: 23rd B Cross, Pragathi Layout, Doddanekkundi

Dear team,
We are not getting kaveri water from the past 1 month. We brought this problem with respective line man but no action taken yet. This happens several times previously and whenever we lodged a complaint then only we got some response. But recent days the situation went on over board and worst. There are several reasons behind this. 1. Lineman is not releasing water with enough pressure or lost his knowledge on how to do...
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D
[email protected]
Jul 16, 2022
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No water connection but bill generated

Address: BWSSB, Sub Division - N2, Bangalore
Website: bwssb.gov.in

I am Deepak R residing in no.105, Namruth nivasa, 6th cross, chitra layout, attur, bangalore - 560064. I had applied for water connection in novemeber/december 2021. I have paid an amount of rs 23379 towards connection charges under challan no - n-[protected] on 16/12/2021. I have not yet recieved water connection or meter. But i recieved a bill for an amount of rs 942 this month. Request you to resolve this issue....
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S
Satay sai associtation
Jul 14, 2022
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Cancellation of s.C for borewell charges (rr no: vs100019)

Address: 13, Sunetra , Satya sai layout , Akshay nagar

MR. MANOJ TIWARI
13, SUNETRA, SATYA SAI LAYOUT,
1ST CROSS, YELENHALLI MAIN ROAD,
AKSHAY NAGAR
BANGALORE - 68

TO,
THE AEE,
BWSSB
BANGALORE- SOUTH

SUBJECT: CANCELLATION OF S.C FOR BOREWELL CHARGES (RR NO: VS100019)

Respected Sir,
I do not have the bore in my house, but still every month 100Rs is charged me as S.C for borewell....
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S
Simmy Thomas
Jun 29, 2022
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Overflowing leaking Sewage - Chellikere Main Road - In front Royale Concorde school

Address: Royale Concorde School, Chellikere Main Road, Kalyan Nagar PO, Bangalore - 43

Hi Sir, There is an overflowing sewage right in the center of the road. It would be nice if you could repair it as soon as possible to avoid any kind of accidents. The water is flowing on the road causing inconvenience to all the commuters and nearby residents. A previous case had been registered - and it was resolved with a temporary fix I guess. Hence the problem resurfaced again in matter of a month. This is in front of Royale Concorde...
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P
Punarvasu.dr
from BENGALURU, Karnataka
Apr 20, 2022
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Regarding OC Charges in BWSSB Water bill : RR Number : W-351180

Address: #50, Reflex layout, Uttarahalli-kengeri main road Near JSS college, Mylasandra, Kengeri, Bengaluru, Karnataka 560060

Regarding OC (Other Charges) in BWSSB water bill(RR Number : W-351180).
Sub Division : W-2
RR Number : W-351180/RRN
Cons No: 8740, Domestic
Address: #50, Reflex layout, Uttarahalli-kengeri main road Near JSS college, Mylasandra, Kengeri, Bengaluru, Karnataka 560060

Our house has a Ground, First & second floor. Where the First & second floor is Duplex house. We don’t have a third floor still OC...
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Keshantha
Apr 12, 2022
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Astronomical water bill

Address: #105 10th cross 4th main malleswaram, Mangala(opp: b p indian School)

Rr no N-148504. Billing for march for consumtion of 9000 litres was Rs 6300+ complaing was registered but after 15 days it was closed without any response. For April the bill is Rs 6773 for a consumption of 16000 litres. I have not paid these bils as they are erroneous. Can somebody look into this...
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R
Rashmi Gopalakrishna
Apr 2, 2022
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Blocked sewer and drainage

Dear Sir/Madam -
We live at #894, 19th Main Road, BSK 2nd stage, Bangalore -70. Periodically, the sewer pipe that from our home to the main drainage pipe gets clogged causing overflow of the sewage within our home creating very unsanitary and unsafe conditions for us and the neighbors along with foul stench.

The root cause has be found to be a clog at the main sewage line along 19th main road at the intersection of...
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M
Murugank123
Mar 11, 2022
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Bill paid twice

The water bill for the month has been paid twice through phone pe. Please refund anyone of the two money which has been debited.
Bill no: E-04/588020
First payment:
Date:11/02/2022
Transaction I'd:NX22021118055998329416631
Amount paid: ₹244
Second payment:
Date:11/03/2022
Transaction ID:NX22031119571149691794701
Amount paid:₹244...
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V
Vijaya Maslamani
Mar 9, 2022
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Borewell charges Rs.500 added to the bill every month

Address: 15 3rd main k r garden murugeshpalya Bangalore 560018

Sir
We do not have borewell connection in our premises 15 3rd main k r garden murugeshpalya Bangalore 560017
We have placed a complaint with your Halasur branch dated 7/11/2020, So far no action has been taken inspite of repeated visit, we have paid Rs.15000 + in excess to Bwssb .I request you to stop this charge to our next bill.
I also request you to reimburse the
Borewell charged collected do far
amounting...
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I
iam2529
Feb 22, 2022
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Bill issued after meter submitted

Address: 2529, 10th Main E Block II Stage Rajajinagar Bangalore 560010

Hi,

I have submitted my meter as we are working on reconstruction of our house. The last bill as per the meter at the time of disconnection has been raised and paid. However this month we have got a bill of 248 rupees stating that there is a 10, 000 ltr. which is not true as the meter is also surrendered. Please check and correct the same. Attaching the acknowledgement of meter being surrendered....
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P
Pavan43
from Bengaluru, Karnataka
Feb 19, 2022
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Wrong bill generated, RR number : S-479177/E23 - 120. Bill number : S-479177020.

Address: 86, 3rd cross, 3rd block, 4th main, Bovi - Colony, Thyagarajanagar, Basavanagudi

Hi,

Wrong bill generated, RR number : S-479177/E23 - 120. Bill number : S[protected].

The billing guy was a new person. He typed the meter number in bill and got bill generated wrongly with water charges Rs.210 and Borewell charges Rs.500, but We do not have any borewell at our house at all. Just one day before this, I had paid Water bill Rs.96 through online payment from Amazon pay, but it got refunded. I had...
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M
Manuj Kumar B
from Noida, Uttar Pradesh
Jan 31, 2022
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No water supply to my place from 6 Years

Address: S281, 2nd Main Road, Sancharnagar, Telecom Layout, Thanisandra

Hi,

I stay in S281, Sancharnagar, Telecom Layout, Thanisandra, Bangalore 560077.
From past 6 years i am very much dependent on Tanker, there is no water supply to my place and not sure whom to complain on it.
I am prompt Property Tax payer till date. I want to know how to resolve this, few of the cross people are able to get the water supply but not our place from 6 Years, need earliest solution....
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K
Krishmurthyl
from Chennai, Tamil Nadu
Jan 26, 2022
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Blocked Drain

Address: S 994, 13th Cross, 7th Main, Bharathnagar 2nd Phase,

Drain is blocked at my house which was recently connected. Not sure what is the problem. Can th same be cleaned...
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S
shyam shekar
Jan 25, 2022
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Complaint Letter for Shortage of Water Supply

Address: No. G.83, 3rd Main Road Ramachandrapuram Bangalore 560021

Dear Sir,

A report to the district Chairman about an acute shortage of water in our area and suggest three possible solutions. Kindly refer to the subject cited above.

We are writing to inform you that we are residents of (No. G.83, 3rd main road Ramachandrapuram), (Banagalore) and have been facing acute shortage of drinking water for the last more than 7years.
In fact every member of the society is...
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S
shaik19915
from Bengaluru, Karnataka
Jan 9, 2022
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New connection First Bill not received

Address: 1/3 J.C Nagar Main Road Next to BBMP office 560006

Hi Sir/Madam

This is to bring to your attention as we haven't received our first bill on our new connection and it's more than 3 months now. I have already contacted BWSSB AE Mr Dastgir basha he informed us to contact DM office but no-one is picking up the call and when contacted customer care they are directing to AE again and our contractor is not responding please let us know what do in this situation...
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A
Anju K.S.
Dec 24, 2021
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No water supply in immadihalli Whitefield Bangalore

Address: Immadihalli Whitefield Bangalore next to Kavery bakery and sweets immadihalli

There's no water supply since few days in immadihalli Whitefield Bangalore next to kavery bakery and sweets immadihalli.The residents in the area are in great trouble begging for drinking water with neighbour s who also don have water for basic needs.Modt of them are getting the water tanks paying bulk amounts which is not affordable for most of the houses since all the residents are middle class people.Kindly check the water supply which...
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R
Ravi_K_BWSSB
from Bengaluru, Karnataka
Nov 6, 2021
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Cancellation of Cauvery water bill fine amount due to delayed issuing of billing

Address: 200, Ferns Habitat, Outer ring road, Doddanekundi, Marathahalli

RR No: E-222498
First bill no issued: E[protected]Oct'21)
1. My cauvery water connection sanctioned: Year 2013
2. Water supply started from: Mid 2016
3. As no billing issued, raised multiple complaints in office. Acknowledgment dated: 19th Aug 2016
4. BWSSB engineer visted house and informed my RR no also duplicated to some other connection. Hence no billing generated. Took letter from me. Acknowledment...
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L
Lourd Kumar
Oct 29, 2021
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BWSSB Defective water meter

Address: 37/1, basilica nilyam, 3rd cross, RR layout, near jubli school, vijinapura, rammurti nagar, bangalore-560916.

Dear Sir,

Since last one year 2021, the water meter bill ( Sub; Division: E22, Customer ID 23126 Domestics, RR No:E-376285/vJP) is coming more than Rs.1200 to Rs.2100 for 700sqft house.
I am attaching the last 3 months bill for reference. Our neighbors who's build-up area are double then us with multiple house are getting less then Rs500. I I see some times our meter running when there is not water supply.
br...
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T
Tejuse
Oct 16, 2021
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Drainage cleaning

Drainage at my home has been clogged...
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