Submit a Complaint
Claimed

Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

bwssb.org
1
Updated: Jun 30, 2026
Complaints 3459
Resolved
224
Unresolved
3235
Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Bangalore Water Supply & Sewerage Board [BWSSB]

Having problems with Bangalore Water Supply & Sewerage Board [BWSSB]?

File a complaint and get it resolved by Bangalore Water Supply & Sewerage Board [BWSSB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Municipal Corporation
Bangalore Water Supply & Sewerage Board [BWSSB]

Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rukminamma
Jul 1, 2021
Report
Copy

Request to change meter immediately

Address: Bwssb btm 2nd stage, btm ring road, Bangalore 560076

I sincerely request concerned authorities to change meter Immediately as it is faulty meter showing more consumption of water than actual usage....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Salma khanum
Feb 20, 2021
Report
Copy

Requesting to give waiver for interest amount.

Address: No.12, Guddadahalli Extn, Bapujinagar, Near Razack Masjid, Bengaluru-560026

Dear Sir/ Madam,

I am Salma Khanum from J J R Nagar, Padrayanapura, Bengaluru. This is to inform you that, on 16th December 2020, I have purchased a property bearing PID NO 42-40-12 and BWSSB RR No W-313722 Bill No. W[protected]. This property, I have been purchased through Auction from Saraswat Bank Co ltd, Koramangala, Bengaluru. My concern is before purchasing the property, I have done survey of the property and didn't find...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mdaffanismail
from Virarajendrapet, Karnataka
Jan 23, 2021
Report
Copy

Regarding lost of RR number

In my house water meter is provided and there is no running of water from the meter..and I dont have rr number how to view the details of RR number...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
azeem_40
Nov 19, 2020
Report
Copy

Illegal conversion of Partial non-domestic and hefty billing by BWSSB.

Hello Team.
My name is Sikander Pasha
#667/A, 9th main, 8th cross, 3rd block, 1st Phase,
HBR layout, Bengaluru- 560043.
mobile : [protected]
RR.No. E-62160

Against : BWSSB AEE-East2-1 ( Mrs. Chana Basavaya) sub Division,
Service Rd, HRBR Layout 1st Block, HRBR Layout, Kalyan Nagar,
Bengaluru, Karnataka 560043

Subject : Illegal conversion of Partial non-domestic...
Helpful
7 other people found this review helpful
7 found this helpful
1 Comment
Report
Copy
K
Kalyanasundaram Sankaran
Apr 23, 2020
Report
Copy

monthly bill payment not updated in website

I have cleared my. Bwssb april bill for water consumption for rr no n-101524 through mobikwik payment portal. The bill nois n[protected]. Transaction ref : mk[protected]. Operator ref - mk01009ndwnt. Amount paid rs 1957 on[protected]. But the bwssb web site still shows amount due as rs1957 and my payment is not reflected.
Please do needful with mobikwik and bwssb bengaluru to solve this issue.
Photo of bill payment is attached...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
N.Parvez
Sep 21, 2019
Report
Copy

no water supply at cross # 16, sagayapuram, frazer, town blr.

Address: Cross # 16, Sagayapuram, Besides Davis Road,, 560005

Dear, we the residents of cross # 16, sagayapuram, p. O - fraser town, bsa-tanneries road, bangalore-5. Are not receiving water supply from bwssb to our entire area since past ten days. Already gave formal complaint to local bwssb off. But not got any response from them at all. So kindly help us by getting our regular water supply restored same like before to end this problem. Fm. N. P. S. Khan - m #[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bkvinay
from Yellapur, Karnataka
Jul 29, 2019
Report
Copy

regarding water supply in area mysore road byatarayanapura ward number 156

Address: 1Main 1Cross New Extension Byataranapura Mysore Road, 28/29, 560026

Dear sir,
As per in our area byatarayanapura new extension mysore bangalore 26 ward number 156 since from one week we are not receiving the water supply regularly time only one hour and half hour supplied the wall man is not regularly maintaining time before used to live timings around 8 p. M. To 11:30 but since from one week the timing as change the wallman night supply 9:00 p. M. To 10:30 p. M. Only comes with drunken master if...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Julian Martin
from Bengaluru, Karnataka
Mar 25, 2019
Report
Copy

no kaveri water supply to chowdeshwari, layout marathahalli

Address: Bangalore, Karnataka, 560037

Kindly note that i am writing submitting this grievance on behalf of all the residents of chowdeswari layout, marathahalli, bangalore - 560037.

There kaveri water supply to the above mentioned area is highly erratic and at present non existent. Please be informed that all o[censored]s are now dependent on local water tanker suppliers for our daily needs which is costing us upto rs.1500/- per tanker.
But the kaveri water bill...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameer Menon
from Bengaluru, Karnataka
Jan 12, 2019
Report
Copy

unusually high water bill

Address: 560038

We are residents of bangalore and we use cauvery water supply. Our monthly bill is always in the range of 500-700 rs. Past 3 months we have been getting unusually high bills. 2 months back it was 2600, last month it was 3900, and this month 7100! That's ridiculous. When we contacted bwssb, they said check the sump. We did that.in spite of that, the bills are only increasing. I have requested them to change my meter. Why are these public services...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ArunaryanKK
from Bengaluru, Karnataka
Oct 30, 2018
Report
Copy

drainage overflowing

Address: 560046

The sewage is overflowing from 15 days opposite to bbmp jayamahal extension.
People walk in the dirty water to cross roads, multiple complaints have been raised and no action at all since last 3 days.
Request you to resolve the issue as soon as possible.
Our address is 32, 5th main road jayamahal extension.
Kindly look into it as your people have checked the wrong manhole.
Resolve it at the earliest before...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Valarmathi B Commerce
from Bengaluru, Karnataka
Oct 3, 2018
Report
Copy

excessive bill amount

Address: 560043

Dear sir
This is state that my last month bill came to 2, 600. Which was unimaginable. But the person who generated bill said the tariff rates have changed. I paid the bill before due date. This month the bill amount is 3, 798. We are a family of four members two adults and two children, we have tenant who are three members two adult and one child. We are working class people so not there full day at home. I cannot imagine how over...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kmartin
from Hisar, Haryana
Jul 27, 2018
Report
Copy

water meter stolen

My bwssb water meter was stolen last night. I have been trying to register complaint. Please attend. Location of house area is 560030.
Please note complaint is not about website but procedure to replace stolen meter as soon as possible.
Since i cannot display sensitive information, kindly inform immediately how to get in touch with concerned authority
Kamalini martin...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
muthu2109
from Bengaluru, Karnataka
Jul 25, 2018
Report
Copy

cauvery water bill issue

Address: 560102

This is you to inform that we have wrong amount received from bangalore water supply board and actual meter reading 94900 but water bill have mentioned 949000 and received bill amount also too high 15905. And we have raise the complaint to accountable person but no response. Kindly look into this as priority. Bill due date also 24/07/2018. If we are getting fine amount never pay because since past week we have raise the complaint....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gurucj
from Bengaluru, Karnataka
Jun 14, 2018
Report
Copy

wrong meter reading

Address: 560010

Hi team,

I would like to tell you that the water bill reading which is taken while given the bill is wrong. It's more than usual.

Current meter reading is 1913 but in bill they have mentioned 1931.
Tried to inform the person who gives bill that it's wrong reading but that person replied "no this is how it works"

Are we fools here to listen whatever they say??

I want you...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
gundumechin
Apr 19, 2018
Report
Copy

about water bill s c for borewell charges

Address: 560060

Rr - w-342749, bill says s c for bore well. I do not have the bore in my home even i gone through bwssb portal and understood the meaning as s. C for bore-well. This a sanitary charge for the water consumed from the bore-well and let into the sewage lines. I am not consuming any bore water. Request you to fix the issue and correct so that from next month we will not get the same issue continues. Thanks for your understanding / co-operation....
Helpful
2 other people found this review helpful
2 found this helpful
3 Comments
Report
Copy
G
GK Basrur
from Bengaluru, Karnataka
Nov 24, 2017
Report
Copy

billing errors

Address: Bangalore, Karnataka, 560050
Website: bwssb.gov.in/user

I have paid bill for last month and bill says arrears and i am not getting any help from customer care, and even i have written mail to below mail id but no response, billing data is not at all properly maintained in bwssb is what i feel

I have attached the bill and the payment i have done.

Please help to address payment and billing error with bwssb...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Negar786
from Bengaluru, Karnataka
Nov 22, 2017
Report
Copy

about meter reading

Address: 560001

The water meter reader was putting the reading as commercial for 3 months although construction was done and we staying here and he too seeing everytime that there are no shops in this building. We paid 3times more due to his negligence and he told he will change it to residential and took all the required documents last month and promised he will do it within 2 days but till today he did not and for this month he did not even give us the...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kushal Satrasala
from Bengaluru, Karnataka
Feb 12, 2017
Report
Copy

Near BM MARVEL , Sanjeevini Pebbles sewage water directly sent to the drainage

Address: 560066

Sewage of toilet water is directly sent to the drainage which is blocking the complete and very unhealthy complianed to swatch bharath mission also please help on the same.

This need to be rectified and the measures of constructing bathrooms was not taken there is not permission to construct the batrooms without the norms which is directly left into the drain which is blocking main sewage...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
ashok_rajput
from Bengaluru, Karnataka
Jun 11, 2016
Report
Copy

Water bill coming is very high

Address: 560070
Website: bwssb.gov.in

Sir,
This is regarding the Water bill being generated without Meter Reading.
Till December 15, the bill was getting generated as per water consumption.
But January 2016 onward, the bill is coming huge, even we are staying only
2 people and we are not using the kavery water. Then how come the bill amount
coming like Rs. 4647/-, 1800/-, 1711/- respectively; we had stopped the Kavery water since
March...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chingola
from Bengaluru, Karnataka
Jun 10, 2015
Report
Copy

Reinstate domestic tariff from Partial non-domestic tariff

Address: Bangalore, Karnataka

I had my house built in 1992 when the administration of the lay out was still under Ideal Homes Building Society, later on it was transferred to BDA and then to BBMP. In 1997 BWSSB upon making formal application regularized the water and sewerage connection to the house. Last year when repair works were undertaken the water meter reader promptly changed the usage to partial non-domestic tariff. The repair work got completed long back and...
Helpful
39 other people found this review helpful
39 found this helpful
Write a comment
Report
Copy

Related businesses

PCMC
1
(1125)
Municipal Corporation of Kakinada
1
(322)
Bally Municipality
1
(87)