[Resolved] ICICI Bank / Debit Card — debit card problem | |||
Hello sir/mam, This is in regard of debit card problem . today, it was a very annoying experience of mine today with ICICI bank(branch sector -18 ). as i got a card without name printed on it first time and it was creating problem in transactions,i made a request for new card on my registered address.i received my new Debit visa card but name was printed on it "SBMIT" instead of "SUMIT". within few days i lost my working card somewhere,so tried to made request for blocking it through net banking .but there is no option out there.i made a complaint on consumer complaints so ICICI bank person respond me another day( THANKS) i mentioned whole correct details of mine as registered with bank. i requested online for cheque book as well as for card .on the same address i got my cheque book but for DEBIT CARD it was unreachable address. it might be possible ,there were no one at my home that time because it is not possible to provide 24*7 availability at home for me as well as my family members. i guess ,that time delivery person or bank official person should call me . next time ,i informed my family to be aware for it because it is very important for me ,i wasn't able to do banking without card.again this was my bad luck,card revert back unsuccessfully.what is this ,reachable for cheque book but not for card. so ,finally i agree to accept it to have from nearest ICICI bank (sector-18 noida),i visited bank on Saturday( 06/10/12) for receiving of debit card . card wasn't reach there still ,i got back.then i visit again on TUESDAY (09/10/12) ,by luck this time i got my card . again they made same silly mistake,name is printed wrong on it,everywhere in account my name is SUMIT but on card it is SBMIT .as i tried to know the whole procedure ,instead of giving full details person who provide debit ,was in hurry to have TEA BREAK.then i visit many counters one by one ,finally i got one solution ,use this card and please made another request for new DEBIT CARD ( might be this time i could have good luck to have a rights card) .is that a game for them? or how long i have to wait for correct debit card? consumer complaint please do some needful. Regards, Sumit [protected] ICICI a/c no:[protected] branch sector 50 noida. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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sector -18 ). as i got a card without name printed on it first time and it was creating problem in transactions, i
made a request for new card on my registered address.i received my new Debit visa card but name was printed on it
"SBMIT" instead of "SUMIT".
Regards,
Sumit
[protected]
ICICI a/c no:[protected]
branch sector 50 noida.