[Resolved]  PNB And PNBrewardz — Mobile recharge not successful using PNBRewardz

Address:

Hyderabad, Andhra Pradesh

Through PNBRewardz website, i tried to recharge IDEA mobile on () for 200/- using my 800 (loyalty points).

Transaction was successful, but recharge is not successful. After waiting for 2-3 days i inquired via toll free they don't have any info. Struggling a lot they came to a status that in IDEA there is no recharge for amount 200/- and it have 201/- only.

I am aware of this, not only me for all users, PNB or other third party website should show respective recharge amounts while we recharge using points.

As the recharge was not successful i asked them to give my points back so that i can do recharge with 804 (loyalty points) for 201/- But till now i have not received and every week i am following up with them since 3 months, and at-last i came to a conclusion that my follow up is worthless and time waste.

Hence, i would like to lodge a complaint on PNBRewardz that are just taking points though it was not successful. This indirectly raises a questions why they were giving points and taking points.

PFA for reference.