Bata India — bata online order payment gateway issue - order and money stuck

Suman89deep

Sep 28, 2020

Address: HYDERABAD

I tried to place an order at bata website by using gift voucher.
The payment did not go through as its failed at ccavenue gateway..
I could redeem the voucher amount of 250/- and pending amount is 29. Now, the order is stuck and neither i can redeem the gift voucher in another order. Nor i can pay the stuck order.

How to resolve this?

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Bata India customer support has been notified about the posted complaint.