[Resolved]  Bata India — Hush puppies manufacturing defect

Address:	411040
Website:	Bata India

I am a regular user and customer of Hush Puppies men's formal shoes. I bought a pair of Hush Puppies Men's new steward black 7-UK[protected] X000F0WHDL from Amazon online vide invoice no.MY-BOM3- [protected]- 2392381 dated 15 May 2016 (seller- Cloudtail India Pvt. Ltd.). Though it has been 1 year since purchase, but I had used it about only 15 times (or 15 days) as I was using it only as a Party wear or during important office meetings. Last week on 9 May 2017 while traveling to New Delhi for a conference I noticed that the right show has developed a 1/2" cut at joint of sole and upper-leather at left side front portion. In a week time, this cut now has become 1.5". This is a clear case of some company's side as all my previous pairs of Hush Puppies shoes had a life of 3 years or more with daily use. I request Bata India to guide me what best they can do to me without giving importance to illogical terms & condition of warranty for 6 months or 1 year because i have actually used it equivalent to 25 days.

Also I am an investor in Bata India, I request the Company to do stringent quality check of every pair of Hush Puppies coming out from their works because the customer-segment for this brand is of premium class.

From - Hemant Kumar Joshi, Pune India (Mobile- [protected])