[Resolved] Bata India — Refund of 999 Rs. | |||
Order number AI[protected]. I went to a Bata store and ordered a shoe of 999 Rs from there on 23 July, got it delivered on 27 July. Returned it on 08 August and shared Bank account details for getting refund. They told me to wait 3-5 days, so I again called on 13 August. I was told the same again. Again called on 18 August. They said 48 hrs then. On 20 August I called twice. First time, a woman said the refund was initiated yesterday but she then sent me their usual system-generated mail that "I have made a note of the concern raised by you. You may be rest assured, I will get the same resolved for you in maximum of next 4 to 5 working days", the same as the ones they have sent me after every call the past days. Then I called again and a man first said refund was initiated, then said he's raised a concern and refund will be initiated in 4-5 days. I told him that they are all liars and I'll go to the police. He kept saying the same thing. They don't respond to email. The store manager is no good either. He is also not cooperating. He says he'll call and ask but never does. I'm feeling hopeless. I've recorded every call and I'm thinking of going to the police. This is pure fraud case. Happened to a lot of people, I can see on Google. Attached the last mail the first woman sent me. The format is same for all mails, they have been sending it to me after every call. Was this information helpful? | |||
Aug 26, 2021 Complaint marked as Resolved 24 August - Finally I got a message with link of Payu to get the refund. I went to the link and it required me to put my bank account or ipo details to get the refund. So, Bata customer support took my bank details for nothing, just for show. If they cared they would initiate the refund themselves in the shared Bank account. They didn't mail me anything or call me . Instead I initiated refund by putting my upi in the Payu link and today 26 August I have finally received the refund of 999.
I don't know if this is because I posted it here or the manager insisted more, but I know this, I'm never buying anything from Bata again. Bata India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
51%
Complaints
2305
Pending
0
Resolved
1158
View all 2305 Bata India reviews & complaints
+91 44 6636 9486
No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
View all Bata India contact information
Post your Comment