[Resolved]  Bata India — Slippers colour fade in less than a week's time

Address:110087
Website:WWW.BATA.COM

Slippers colour faded in less than a weeks time

This is to bring to your kind attention that, i have purchased ladies slippers from your bata showroom of main market jwala heri, paschim vihar, delhi as on 29th may 2017. I have used this slippers only for 7 days and all the colour of the slippers is faded it has effected my skin as well and on the very seventh day the colour of the slippers was faded. I am using bata product for last 30 years but i have never got a worst experience like this with bata. This is such a mental harassment to me.

I have shown faded slippers to your main market jwala heri paschim vihar showroom, for which they said they cannot replace it. I have my bill with me. Store manager informed me to send the mail to customer care. Following are the details of articles (Ladies slippers) for your information.

Store name :-ch. Balbir singh complex, main market jwalaheri, paschim vihar, delhi.
Article :- f[protected]
Mrp :- 299.00
Size :- 05
Purchase date :- 29/05/2017
Cash memo :- 0054
Defect :- colour faded

You are requested to look into the matter on an urgent basis and give me the replacement / refund against the same.

Thanks.

Regards,

Sanjana anand
[protected]
+2 photos
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Jul 14, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
Bata India Customer Care's response
Hi Sanjana, Thanks for the details. Our customer service representative will contact you at the earliest to resolve the matter.
Verified Support
Jun 13, 2017
Bata India Customer Care's response
Hi Sanjana, we trust this issue has been resolved by our service team.Please let us know if we can assist you any further.
Jul 02, 2017
Updated by Sanjana Anandd
thanx for your quick and prompt response
Complaint comments 

Comments

I have purchased a pair of black leather shoe a year ago but still leather begun to burst both shoes. now they are not worth wear.

Name: Suresh Kumar Yadav
Contact No. [protected]

Mail ID. [protected]@skhmetals.com

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