Bata India Complaints & Reviews

I am a customer of your company for more than 20 years. I had, still have great faith in your product quality. But after a pair of of all weather shoes i purchased at cost of rs. 1500 from one of your outlet in mumbai fort area got damaged beyond repair within in 10 months of purchase, my faith in your quality got shattered. Your outlet refused to replace it saying its warranty period of 6 months had lapsed. I am writing this complaint just to bring my disappointment to your notice. Hope you will take suitable follow up actions to restore my faith in products. Thanks. Regards

Order Details vai AMAZON
Ordered on 1 April 2017
Order#[protected]
BATA india

REFERENCE NO. OF CSUTOMER CARE CALL WITH BATA - 613080 and further more there were.

Now, I am raising a complaint against BATA INDIA. How do they sell their prolonged manufactured item through amazon.
I did research on their very low and cheap quality safety shoe which I have and got to know that the shoe which you sold me via amazon is manufactured long back probably 3 years back and when they are not able to sell you put their product on amazon, then they sell their safety shoe ( which is quite a critical personal protective equipment i.e. PPE ) via amazon that too on very high price i.e. Rs. 2000 approx.

Then in the end that very old manufactured shoe results in drastic situation of the consumer while working in hazardous industrial area. They put our life in danger with your cheap quality shoes, that too under ISI mark.

On raising compliant they just make fool, which they are making of mine since last 15 days, without any resolution.

Now, I will raise a complaint against them in BIS ( BUREAU OF INDIAN STANDARDS), CONSUMER FORUM, AMAZON etc. with proper call recordings of you customer care executives and all the evidences.

I had purchased the brand new shoes from bata showroom from viviana mall, dtd.08thjuly2017 and after a period of 20 days the shoes are torn and the leather is totally damaged, when i went to bata outlet he is not ready to replace the shoe, even the shoes is having a warraanty of 90days.
Such a worst service was not expected from bata outlet.
If the replacement will not be given to damaged products, there is no point in purchasing any product from bata. My invoice no - cm[protected] dtd.08.07.17
Product code is [protected]

I had bought bata shoes a month ago dtd.08.07.17 and started wearing it from next day of purchase. My first use, shoe tore away. When complained to customer care they said it's not manufacturing defect and said they will not replace the same since the shoe are purchased on discount rate. Paying rs.1600 and not getting it replaced from a brand like bata is very bad experience. I would never recommend bata again. Having used bata for almost 25 years and this horrible experience was really patatic.
I had purchased the shoe from thane, bata shop. Even we are not getting the service on damaged product from bata.
The note is clearly mentioned that warranty upto 90days from the date of purchase.
I didnt understand why bata is selling such worst product on discount, if the product is itself faulty.

Yesterday i purchased a shoes fromt. V. M, mg road branch.
Why are you charging us for your paper bags?

And

If so,

Why don't the staff inform us that there is extra charge for your carry bags!! So we can decide to pay for it or not.

Is bata so poor that they are using their own clients money for branding?

All i'm trying to say is inform the clients and let us choose.

My complain was registered with www.hushpuppies.in with reference number 602727.

I purchased a pair of shoe for my 3 years old kid from bata shop (Shop code no. 00054), 140/1 bidhan sarani, near radha cinema, kolkata - 700004 on[protected]. The product item code is f[protected]. I did not keep my kid along with me during purchase. Sales person at the shop confirmed me that pair of shoe must fit perfect to feet of my kid. It was a push-sale they made with me. The sales person neither told me the shoe will not be replaced if it does not fit to the feet of my kid. I took the shoe home and found the shoe unfit for feet of my kid. I took the shoe to the shop store for replacement. It was horrible for me when the sales person informed me the shoe will not be replaced. Indirectly, my money went in loss and they does not bother whether i got worth of my money or not. I made expense for a pair of shoe and i can not replace if the pair of shoe is not perfect for use - this is really surprising for a bata product consumer. If the sales person could not confirm me about the size of the shoe to fit at feet of my kid, i would not have wasted my money. They does not display the non-replacement terms & condition in front of product display. The terms & conditions are only available on reverse side of the invoice bill which is only available when consumer pay for the product already.

One person at the said shop guided me to email at bata customer care about the concerned matter and they can authorize for replacement of the product as a reply to my email. If customer care dept. Authorize, the shop will be able to replace my purchased pair of shoe. I have emailed them and they registered my complain with reference number 602727 on july 4th. Still now, i did not get any solution from them for replacement of the purchased shoe.

Hi i had an issue with my footwear that was purchased from a bata store in delhi, for which i had mailed to the customer care team expecting them to reply in sync to the issue that was raised.

I did receive a reply from mr. Nitesh ajmera but that was totally opposite of what i had asked for. Now, as i'm trying to reply back on the customer service email id, to my surprise my mail id has been apparently blocked so i just can not communicate further with them.

I called up the customer care number which kept on playing a voice message that some one will attend to me shortly but even after 15 mins no one answered my call so i had to disconnect.

My complaint no.: crf612577, kindly arrange a proper reply from the concerned person as mr. Ajmera has sent me a custom reply which i think is being sent to all the customers having any concerns.

Regards
Shilpi dhamija

I had bought a pair of hush puppies sandals about 4 months ago for rs 2199/- having product code 864-6824 from your bata store located near methodist centre, napier town, jabalpur mp. The sole has cracked completely and is unable for use. I am a regular customer of this bata outlet and i am a ardent fan of hush puppies products but this time the quality of hush puppies have gone so down that now if i want to buy any product of hush puppies i have to really think it over. Your goodself can enquire from the bata store itself as to how many pairs of hush puppies i have purchased. If a person is spending so much and the quality of the product goes so down, one should switch over to any other brand. Please look into the matter failing which i shall be constrained to switch to any other brand. I am using hush puppies for more than 15 yrs. Waiting for your kind response.

I bought bata shoes a month ago and started wearing it after a month of purchase. My first use, shoe tore away. When complained to customer care they said it's not manufacturing defect and said they will stitch the shoes. Paying rs.2300 and not getting it replaced from a brand like bata is very bad experience. I would never recommend bata again. Having used bata for almost 20 years and this horrible experience was really patatic. Customer support response is really bad, i am still waiting for there response for the complaint i registered.

After buying sandals in 2_3 months my sitches were released and so i have gotta go for repair as time pass approx 5 months the all sitches were gonna release one by one. And bata have very tough soul, was damage and grip is lost so it's very tourble get walk in wet surfaces as special in monsoon season. Please do something about my complaint response as soon as possible. Thankeep u.

Dear sir/madam,

I present my compliments and would like to inform you that i am a shareholder of bata india since last 2 years under my my dp id no:- in300513, client id no:[protected] with sharekhan depository services.

I am not receiving any coupons from your end since the day i have bought your shares.

You are requested to kindly check at your end and inform me the reason as to why i am not getting the required coupon like other share holders.

If needed you may call on[protected] or[protected].

You can also write to me on this mail if required.

Awaiting your reply.

Best regards,

Zarna p. Mehta & pratik h. Mehta.

Date 10/07/17. I have purchased a sports shoes of inr 1500. So i asked the sales person (Siddhart) to give me size 6 of the displayed sports shoes. He went inside the stock and replaced the new shoes with the old displayed one, which was fadded. When i saw, i asked, one shoe is old and the other is new. He said last pair, so when i was going away, he called me and gave me a new pair of shoes.
1) he lied to me, and tried to give me a old shoes.
2) i had got a msg, of rs 50 added to my number and that i can redeem it, which he was not able to do it.
3) siddhart does not know the capillary system what he is using, i have to tell him.
4) when i asked about the msg of discount rs. 50 i got. He was very rude to explain me. And shrude, tired to tell anything, if i asked thing.
He is pathetic and terrible, need some guidance, super terrible experience this bata showroom gave me. Its near vandu restaurant.

Horrible is siddhart sales person. He raises his voice and speaks.

Sapna jain

Hi,

I have 1000 rupees gift voucher which is converted my TCS gems to bata gift voucher...25jun I went to bata show room, it showed my voucher is already redeemed..

Hate Bata customer service...

Worst service I have ever seen in my life...25 Jun 2016 I have filed compliant about my gift voucher...but till now I did not get solve my problem...called many times to bata customer care service, every time they said will solve in 24 hrs and got one new registered number...

LOOK.. u r not giving free gift voucher...I paid my money...

Provide another gift voucher or else I will file complaint in court...

Dear concern,

This is to bring to your notice that, i had bought a pair of bata microban shoes for my daughter recently. I also got a discount coupon for the school in which my daughter is a student. My daughter complains about her problem in her feet that, she has developed a pain in last finger in right feet. I told thatm because of new shoes it takes sometime to get alright. But, still she has not yet recovered from that pain. I was serious to see what was the problem that my little girl was suffering from. I was examine the shoe in which right leg shoe was some what bend.
I suggest please look in to this matter and requesting you to replace the set.

Thanks,

Zakir,
[protected]
Bangalore

I purchased bata shoe first time but it was totally a bad experience as there was manufactrer defects in shoe after wear 3-4 time it break down, I made complained on 26th june they asked me to wait for 29th, but on 30th I asked about solution they took new complained as unable resolve with in TAT. But after 7 days I got a single reply for bill details but after that 4 days has been completed but no reply received and it has not been changed.
but it was totally waist of my money and time in bata. Service is bad.

Finally I have bought new shoes from another brand as can not wait for Bata and was required formal shoe.

I am continue taking follow up since 26th June but till now 06.07.2017 I did not received solultion.

Shoes purchase in April 17 but it damage in 2 month shopkeeper not reply
Shoes damage in Botom level
Shopkeeper said come 7 days after
But my shoes gurrantey will expire in 20 July 17 so Pls solve issue
I like bata shoes from childhood but very confidence it but after that purchase I lost my credibility on bata so Pls take issue on urgent I have bill I show it to shopkeeper but not reply he told come after 7 days but gurrantey will expire so Pls do needful

Dear bata, i am a very regular customer to bata . Being such a huge brand providing less quality products.i have purchased 1700 Worth of Shoe for my office wear, with in a 15 days sandel came out from the shoe.we went to store which in film nagar but hopeless ..kindly look in to my complaint number - 602090 2 days passed away expecting a positive response. thanks

I have purchased a sandal from Bata Store on 07/05/2017 and after using just in 7 days sandal has been damage from front and back side. when i revisited the store then they said then can repair the product but not replace because their is no manufacturing damage. But My concern is, if product is not looks good after repairing then why should i wear that product. I have not wasted my money for wearing a damage product. I need Product Replacement or my money back. I never wear repaired products.

Stitching is showing clearly after wearing this. Which is not acceptable for me

In spite of complaining about non-functional set top box since yesterday evening, no technician has attended yet I after 24hours.Set Top box is failing to pass audio output as detected by TV technician.Due to which we are unable to watch TV for last six days.Payment of six days which is more than 300 hundred rupees should be returned with renumeration of six days constant sufferings for poor service

I got 5 no.4316057 black school shoes for my kid article no.but I want 6 no. now as 5 no. s not fit for my child..d shopkeeper says 6 no. shoes are not available n whole UP.so what should I do.please refund my money so dat I can go for some other brand as school r opening tomorrow.Bata Shop address shop no. 75.ground floor, Mahatma Gandhi Marg.Hazratganj, Lucknow.cash memo sl no.03662l recept no.2986.my mobile no is [protected]