Bata India — warranty assured by the saleman for 3 months

My name is Sunayana Keshri living in Dombivili west I bought your product 671 6316 (ladies chappal) costing 799 on 10/11/2014 for which the invoice number is 54881 (Dombivili East- Everest hall outlet) After using it for 1 and half month the sole of the chappal at back near heel is tearing apart and when i went and showed this in bata they said warranty is just for 2 months written on the bills which i was shocked after knowing as at the time of purchase the sales person said the warranty is for 3 mths due to which i didnt checked the bills and then I told them that their salesperson told me that the warranty is of 3 months then that person was mum and did not uttered a word, I dont understand why the hell false information was given. I requested them to atleast repair and give because it was just 2 months newly bought chappal for 800 and is now not usable but the salesman was so rude and arrogant rejected accepting my request for repair and said he cant do anything as the warranty is over. Is bata so least caring about quality and is this is the services what bata is providing that after paying 800 bucks chappal customer is not able to use the product. Please stop producing such garbage product which is just ruining your so called goodwill and name and please hire some good executives which can atleast talk properly to customer My whole family used to wear only bata footwears however from this experience i will make sure they dont wear and buy bata footwear also will try to socialise my experience as far as possible from my end. Thank you for wasting my INR 800 hard earned money.
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I purchased a bata footwear on 27th March 2022 for rs.2499 and my invoice number is CM[protected]. Its not been a month and footwear has started tearing from bottom. There was assured warranty on the product and now I want replacement of it. I can't afford to waste my 2499 rs for such cheap product that can't go for a month use even.

I purchased this product in May 2022 for 2499 rs. and due to WFH I hardly use it 10 times. My footwear start tearing from bottom. As BATA known for its quality footwear so I choose to buy this footwear but This footwear quality is very cheap. I actually can’t afford to waste my 2499 rs in this kind of cheap product.

I really want BATA support system to help me and resolve my issue.

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