Bata India Complaints & Reviews

Sir, I had purchased a Bata Shoe from your one of show room at Howrah, West Bengal and the price is Rs.1299/- for the shoe and product code is F[protected] on 12.09.2014 and the man assured me that being a Bata product the product will last atleast for 2 years without any problem. But on 07.02.2015 that is before expiry of 5 months I found that external leather of my the right shoe has torn out though the inner lining is intact as it seems that stitching as well as the pasting of the outer skin is made very poorly and as such it come out. Immediately I went to the said shop and informed them, but they made such an attitude as such I had made an offence complaining them for the defects. My question is when the company is claiming that of quality product and longevity of their product and price of the product is so much high, why don’t we, the customers get the quality of the product as claimed. Even a shoe purchased from footpath last more than the quality product of Bata. I feel to be cheated by Bata India Limited.

My name is R. Kaliappan.
Address : #29-12/2, Thoppai Mudali Street, 2nd Floor, Royapuram, Chennai 600013.: Mob: [protected]
I have purchased one shoe at M.S. Koil street, Bata Show room during Jan'15 - 1st Week.
With in 15 days o[censored]se, the shoe is damaged and wrappers over the shoe is coming like wornout cloth.
I have lost my bill or mis-placed.
Pl instruct your royapuram show room to check the status and replace my show. I have paid Rs.2, 300/- for the shoe. I doubt, whether it is Micro Leather ? or with Manufacturing defect ?
Your immediate action is required.
Regards,
Kaliappan,
[protected]

Hi Sir, We have been using bata product since child hood. But now the Quality of product has reall gone down. I have purchased a pair of 7in Shoes 3 week back ( @999/- RS) from Bata Show room located at Suryodaya Colony, LB Nagar, Hyderabad, Telangana . The shoes has developed cracks on the top surface where the foot folds. This is completely unacceptable. Give me a reason why we should we trust the Brand any longer.

Please Suggest me what to do or whether I had done biggest mistake by purchase of your product. Your customer support representative are continuously giving me false statement and misguiding me. Please suggest me what to do in clear words or I have to go to consumer court . I purchased shoe model no.8089526, Rs 2999 from Bata Shoe Store (553/02356) G-10 INORBIT Mall, Vashi, Navi Mumbai on 18/12/2014.At the time of Purchase I clearly asked sales boy Deepak Pathak and Owner of Store as Iam not from Mumbai iam here fore few days for some work in case of any problem in shoes where I have to report and what is your SOP or protocol .They clearly told me as sir[protected] is our customer care number and in future within two months if you face any problem just register your complain with number and after that they will send you a mail and with that mail you can go to any authorized Bata Store anywhere in INDIA and can replace your shoe. I registered complain on 01/01/2015 my complain number is 337401 as my shoe got damaged within four day of Purchase. But it is more than one month after registering complain but till now I didn’t received any positive response from your team. Now they started stating that I have to go to same store from where I purchased the shoe . Even I also talked to the shopkeeper from where I purchased my shoe he is also admitting that there is no such policy and I can exchange shoe anywhere in India Regards Arvind Ojha arvind.[protected]@ril.com [protected]@gmail.com phone : 91-[protected]

Sir, We had picked up a pair of Black Hush puppies Article # 8546604 Mens shoe from the Bata Store 6 months back.On regular usage of the same, the right leg shoe is changing color from Black to Brown.We have shown this defect to the Stores Manager at Orion Mall Stores Bangalore from where we had purchased the shoes.The shoes is given to the stores and still kept there for replacement. Kindly let us how when the same can be replaced. Thanks and Regards Sunny K X [protected]/[protected] [protected]@yahoo.co.in

I am very surprised to see the quality of product from bata.I have purchased Bata Hush Puppies shoe Rs.3499 on your Show room. 2/205, Vinayak Mall, Deewani Crossing, Agra (U.P) on 23.November.2014 through credit card. Within a month sole of the shoe started to come out from the main body. It was unbelievable for me to see with such a brand name you guys are selling such cheap quality products. Its my request to replace these shoes and get me the new original pair of Bata and stop selling fake goods at your outlets. Thanks Manoj Singh Chauhan [protected]

Hi, i am very surprised to see the quality of product from bata. i have purchased a show on 11 Nov, 2014 from Sarojini nagar, Bata showroom. But it has torn up just in 3 months. When i raised a complaint with bata, they give me reference number/Complaint number as 351123 on 26 January, 2015. But till date, i have not get any follow ups from bata. Please help me to resolve the issue. my email id is asp.[protected]@gmail.com

Dear Sir/madam,
I have purchased Bata formal shoe model number:851-6339 Rs.1499 on your NIZAMPET, HYDERABAD Show room on 26 JANUARY 2015 TIME:20:27:55

I have Selected size 8 shoe.but it is very tight for my legs.i have noticed today(27th) morning.i levied the shoe at home and i went to office

after come to the office today evening i went to showroom.i requested for size exchange.But your store manage refusing to provide size exchange

he is saying bottom of the shoe foolish is slightly disappearing.you will not put the shoe in display again.He has advised me to contact Bata india customer care

i am requesting you all Kindly please provide size exchange for the shoe

i am unable to wear the shoe with size 8.please provide size exchange for the shoe with 9 size

i am expecting a positive reply from your end.please help

Thanks&Regards,
Durgavaraprasad Talluri

Purchased shoe Article no.F[protected] from Bata Shoe Store at shop no. 1E/17 BP NIT Faridabad. phone no.[protected] on 26.01.2015 vide cash memo no.26-01-15/1/13 store code 03679 M.R.P.Rs.999.00Ps. at 50% discount for Rs.499.50PS. charged Rs.500.00Ps. at14.00Hrs. .My son wore it to his school and came back with shoe upper at toe region and at lace region upper portion worn out and cloth beneath became visible, giving the shoe very shabby look.Note no games period on tuesday.Went back to the shop, waited for the Manager to appear for 15 miniutes, who completely disowned the shoe and said read below lines it is written no warranty/exchange for discounted items and blankly did not listen when we tried to explain that NOBODY in the store informed about No warranty /exchange on items on discount. Complained the same at customer care and registered the complaint got no.351834 and was advised to wait for 05days.

i purchased pair shoes and sandal in October 2014. And within months time shoes were torn and sandals were completely worn out which his beyond repair too. We approach bata store from where we purchased it. They kept it for a week and later when we checked we were informed that warranty is only for 15 days. Which no where mentioned on the bill receipt. I am regular customer of bata and too my knowledge warranty is minimum three to six months. Poor response from store and worst quality products. We also register complaint at bata store but till today no call nor any update products were hardly used and we have too discard it and had to pay rs.2300/- which is waste of money. shop address:- bata franchise store, shop no. 7, 8, 9, 10, anant-3, co-op hsg. society, ostwal empire boisar, palghar-401501 receipt no. 2883 saiprin dmonte [protected]

Need to bring to your notice that I am a regular buyer of bata shoes but last month I purchased a pair of slipper from from bata shop Andheri. To my surprise the slipper broke in 3 days time. I went to the shop but they gave me ur contact no which i did call on and spoke to and i was told that I would recieve an email regarding the same but within 8 days unfortunately I am still waiting for the same. Pls do look into the matter.

Dear sir /Madam, I have purchased a pair of shoe from M/s V.K.G ENTERPRISES ( BATA DELAR ), SCO 102-103, SECTOR - 16, FARIDABAD, HARYANA via BILL NO. 47122, DATED :- 02/11/2014, STYLE NO 831/6910, SIZE 07 due to pasting problem it got damaged from front side. On 14.12.2014 i return that pair for claim but till date i don't get any proper answer from their side but every time ( SUNDAY ) they give excuses that company has closed the manufacturing of this STYLE & SIZE ur claim is passed, our billing is closed for this SIZE & STYLE etc... So, Sir / Madam i request u to please see the matter on ur basis and please solve this matter as soon as possible. I will be highly thankful to you. Thanking you Davinder Singh [protected]

Hi, I am Elangovan. I had purchased Bata Power shoe on[protected] from Bata show room in KR puram, Bangalore. Article No - [protected]X357 - 08 Price - Rs.1799 In the pair, the left leg shoe is 5mm smaller is width than the right side shoe. ( remember that not in length, in width) Without observing this manufacturing defect, i purchased it and start to use it. Due to this defective shoe, i got pain in my left leg knee. The shoes are unfit to wear. It is surprising that such a good brand shoes have manufacturing size mismatching. I believe that this particular item did not go into the QC dept.I am regular user of bata shoes. I already used north star model shoe which was with me 2 years, working like anything. But this time it is really very disappointing. Today I approached to the shop where i had purchased the shoes. They are observed the shoes, agreed with me and asked me to send a complaint to this mail ID so that i will get the replacement. I have the bill.

My name is Sunayana Keshri living in Dombivili west I bought your product 671 6316 (ladies chappal) costing 799 on 10/11/2014 for which the invoice number is 54881 (Dombivili East- Everest hall outlet) After using it for 1 and half month the sole of the chappal at back near heel is tearing apart and when i went and showed this in bata they said warranty is just for 2 months written on the bills which i was shocked after knowing as at...

The product no.[protected]Hush Puppies-Bata Shoes) has been purchased by me on cash payment of Rs.2999/- from Bata outlet at Kakkanad, Kochi about six months(approx) back.In the maiden use itself the sole of both shoes has been crumbled to dangerous level and the outlet properietor was also convinced the fact. The money that spent for an attractive product of Bata-Hush Puppies for a along use has been shattered my hopes and lost.A local brand of shoes purchased for half of the price of Hush Puppies which is being used by me since three years also placed before the proprietor of the said shop to have a comparitive analysis. Being a loyal customer what should I expect from Bata.Expecting your speedy reply mail with remedial action in this matter.

Dear Sir/Mam, I bought a pair of Weinbrenner shoes of camel yellow colour from the Bata showroom situated in Orion Mall, Bengaluru on 5th july, 2014. 2 months back the colour of the left shoe got changed to a kind of chocolate brown colour. Please consider my complaint and reply me. I don't have bill details so i am giving the transaction details and address of the mall. Transaction details --- 05-Jul-14 (05-Jul-2014) POS PRCH POS 828020 BATA RAJKUMAR RD BANGALOR 2, 600.00 Address ---Bata Store | Bangalore | No 26/ 1, UG01A-UG02, Orion Mall, Opp. Mysore Soap Factory, Dr Rajkumar Road, Rajaji Nagar Mail id --- rahul.engg.[protected]@gmail.com Mob No. --- [protected] / [protected] Thank you

I had purchased a North star size no.6 from your Bata showroom chand shah takiya market jodhpur. Some time after November 15th i cannot specify the details as i have lost the bill. on washing its color faded and the cloth of the shoe tore i took the shoe to the showroom and the incharge suggested i lodge the complaint with you. furthur said if i had the bill he would have immediately replaced. in the abscence of the bill i should send the photograph of the shoes for your perusal. the photographs are attached with this complaint you are requested to kindly advice your showroom to replace the shoes without causing any trouble. Satish Nayak 68-B Pabupura, Jodhpur-342011 Email - [protected]@gmail.com Phone no. [protected]

Hello Team, I purchased 'Power' shoes in July 2014 and to my surprise the shoe is torn in just around 5 months. I am sure Bata- being the brand will never produce footwear of such a bad quality and I trust the shoes I had might be one of the rare quality defect ones. I had been to one of the Bata outlet and on seeing the condition of shoes, suggested me to contact customer care via email. I request you to please consider this compliant and process it further at the earliest. Details: CST No. [protected] Cash Memo # : 28-07-14/1/[protected] Article No. F[protected] EAN Code: [protected]X254

Dear Bata Team, I purchased bata shoes on 3rd january 2015. And today i noticed that its upper body of the right shoe has got cracked. Its been just 9 Days and i am even wearing it on regular basis. I mean i have another pairs of bata shoes as well. But this time i had lost my trust from bata. I Purchased the shoe pair from Lifestyle mall Gurgaon near MGF in sale season. Kindly look into the issue and resolve it. Rajdeep Kaur [protected] raje.[protected]@gmail.com

Dear Sirs Just 6 months back I brought this shoes and the sole came out but not getting any help from Bata Stores in Kolkata.Can you help me. The photos of the shoes and it No.is attached here with for your ready refrence Thanking you in advance Yours truly Joy Singhi Mirch Masala Restaurant 49/2-Gariahat Road Kolkata-700019 Phone No.[protected]