Bbdaily — pathetic service by big basket daily

Address:

A 906 Skylights wagholi, Pune, Maharashtra, 412207

Dear team

Today again i have wrote on bbdaily charno about my issue of refund not initiated for non delivered milk item on 28th march,. I have raise issue at morning 08:50 am but i got a reply after 2 hours at 10:40 am and that reply is having wrong observation.

Just tell me how could any body kept online for around 2 hours for getting reply from you guys.

Now i am under this deep impression that your have not any concern for your customer like me who is using bbdaily for more than 2 year.

In last few days i am being forces by you people to stop using your app.

I have many time talked with your executive over all medium is but not getting proper answer for my quieres.

Now i writing this last time and after that i will never use either big basket and bbdaily in my life.

Thanks for irritating all tha times
Ajay singh tomar

Sent from yahoo mail on android

On wed, 25 mar 2020 at 19:11, ajay tomar
Wrote:
Hi

Still i have not received any satisfactory answer.

Just tell me what i have to do with this ticket no.

Very unprofessional and ridiculous

Sent from yahoo mail on android

On wed, 25 mar 2020 at 11:57, bigbasket daily support
Wrote:
Ticket no:[protected]

Dear customer,

Thanks for writing to customer service bigbasket.

We have created a service request ticket and your ticket number is mentioned below in the email.

Due to high volume, there may be a delay in response. We will revert at the earliest, thank you!

For any further assistance, we request you to kindly contact us at[protected] or write to us at [protected]@bigbasket.com on all day's between 7 am to 10 pm.

Warm regards,
Customer service team.
[protected]@bigbasket.com

Ticket no:[protected]

Hi

From last few days my daily subscription of milk is not getting delivered.

Already in your app it is showing that you can deliver milk but at last moment i did not got product and always in app. Status of products is showing as "to be delivered".

Every time i have to call or chat with your executive.

Bit today i placed message on chat but getting no revert after 3 hours. Also i called several times but call only connected once which is also disconnected by your executive.

Now i am pissed of with your # service. Currently i have around 1500 rs in bbdaily wallet and i want all of that money back into my paytm wallet (Initial source of recharge).

I will never use your service and also recommend my friend and colleagues to not use this pathetic service

Expecting my money back asap other wise i have to report it tk consumer court.

Sent from yahoo mail on android

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