| Address: 15th Floor, Delta Tower, J-1/8, Sector 5, Salt Lake, Bidhan Nagar, Kolkata - 700091 | | Website: be10x.in |
On[protected], I made a payment of ₹30, 997.54 using my ICICI Amazon Pay credit card (ending 3006) towards Goenka Kach to subscribe to the Be10X platform.
Prior to the payment, their representative explicitly promised that I could try the program, and if I was unsatisfied, I would receive a 100% full refund and the subsequent monthly EMI billing cycles on my credit card would be cancelled.
Diverting to Secondary Platform (SpringPad): Furthermore, they directed/pulled me to another platform named SpringPad, where they charged an additional ₹1, 000 as a seat booking / initial subscription fee which they assured to refund but not in vain.
I have formally unsubscribed from their platform as permitted under the agreed terms. However, the merchant is refusing to process the refund, refusing to cancel the active EMI schedule, and denying further resolution. Obtaining card authorization under false assurances and refusing agreed cancellation constitutes deceptive business practices and financial fraud.
relief requested : Direction to the merchants to process a full refund of both ₹30, 997.54 + GST and ₹1, 000 additional fee charged and issue an immediate cancellation notice to ICICI Bank to terminate all further EMI debits. Was this information helpful? | 
Post your Comment