[Resolved] ACT Fibernet — act fiber service activation pending from 10 days | |||
I have made payment of Act internet service plan for 6months of 3310 on Oct5 2019 they said with in 48 hrs account will be activated but no response from Act on Oct 10 i raised a refund request Customer care executive said with in 48 hrs refund team would call me no response again i called on Oct 15 same story with in24 hrs refund will call back. Again same story on October 16 i spoke to customer refund team would call me back untill how many 24 hrs i have to wait. My account number :[protected] Registered ticket number :Sr[protected] Please provide the solution for this issue at earliest Was this information helpful? | |||
Nov 24, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 22, 2019 ACT Fibernet Customer Care's response Dear Valued Customer, This is not the experience we want you to have. We have put this on priority with our team. Regards, Team ACT Fibernet Verified Support Oct 23, 2019 ACT Fibernet Customer Care's response We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in
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 2 Comments | |||
Comments
Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in
=> Click here to sign up => pgportal.gov.in
=> After Register Your Account and Login your Account
=> Lodge Public Grievance
=> click on I agree that my grievance does not fall in any of the above listed categories
=> Concerned authority of grievance
=> click on Central Government
=>select Ministry/Department => Telecommunication
=> Description
=> security code
=> submit
Government website link => pgportal.gov.in
=> Click here to sign up => pgportal.gov.in
=> After Register Your Account and Login your Account
=> Lodge Public Grievance
=> click on I agree that my grievance does not fall in any of the above listed categories
=> Concerned authority of grievance
=> click on Central Government
=>select Ministry/Department => Telecommunication
=> Description
=> security code
=> submit
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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I want it resolved right away.
We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.
Regards,
Team ACT Fibernet