[Resolved]  ACT Fibernet — act fibernet not refunding my money

I registered for Act connection online within 1 hour their sales agent came and collected money for 6 months plan around 5400₹ without even giving connection or checking if it's feasible.

Then for 5-6 days I had to call them repeatedly to provide connection. And when they finally came they said we have to drill holes in the building to which building owner refused so I requested for refund. They should have informed in prior before collecting money that drilling of building needs to be done. Without feasibility check they collected money.

Now it's been around 1 month I have still not received my refund, I called customer care I mailed to nodal officer but I have still not received my refund.

Account number :[protected]