[Resolved] ACT Fibernet — act fibernet refuses to refund fees upon cancellation | |||||
I registered for an annual subscription renewal with act broadband in june 2017 by paying rs 14, 659 for the period until august 2018.in august 2017 i had to leave the country hence i requested act to charge at pro-rata basis and refund the remaining amount to me. At first they told me that a refund is possible, however a few days later they called me and tell me that it is not possible to refund the fee. Highly dissatisfied! Was this information helpful? | |||||
Sep 24, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Aug 21, 2017 ACT Fibernet Customer Care's response Dear Customer, We understand that you are facing issue and we will look forward to resolve it. Please share your contact number and city or account number; we will get in touch with you. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We regret the inconvenience caused. Please share your contact number and city name; we will get in touch with you.
Regards,