[Resolved]  ACT Fibernet — act fibernet service is a cheat

Address:	Bangalore, Karnataka, 560043
Website:	portal.acttv.in

First act had to change the router which was in my location which was done on 15th jan after which there was no connection to my place, however when i complained they asked me to pay for month of jan, which i cleared on feb 1st, after which they resumed service, i had to pay feb bill so took a annual plan and paid inr 16, 800, later in feb 15th they disconnected my connection citing activation charges, this is absolute cheating, i do have three reasons for calling act a cheat and thief

1. For month of jan for no service i have cleared the dues
2. If my connection is not active why should they collect annual plan charges
3. After 14 days of collection of annual charges, the connection was disconnected in the pretext of activation charges