[Resolved]  ACT Fibernet — complaint not resolved since 1 month

Address:Bangalore, Karnataka, 5600066
Website:www.actcorp.in/personal/fibernet/plans/bengaluru

I have raised a request on nov 10th with the below mentioned. But still it's not solved and they contacted only few days and go and says it's customer duty to follow up with upstream provider as update by their customer care executive mr. Prabhu.

Dear act support,

I'm unable to telnet to 12.0.1.28 (Route-server. Cbbtier3. Att.net) from act broadband [whcih is free route server for finding the bgp route advertisements, tracpath etc ]. Please look into this and update on priority, i have verified it with direct connection as well as wi-fi router.

Regards,
Mahesh. V
Mobile:[protected]
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Jan 13, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
ACT Fibernet Customer Care's response
Dear Valued Customer,

We are sorry for this. Please share your contact number and city name; we will get in touch with you.

Regards,
ACT Fibernet
Dec 13, 2017
Updated by mahiappi
Hi,

Contact Number is [protected].City:Bangalore.
ACCOUNT NO :[protected]
User Name : 11649355
Complaint comments 

Comments

Hi,

Contact Number is [protected].City:Bangalore.
ACCOUNT NO :[protected]
User Name : 11649355
ACT Fibernet Customer Care's response, Dec 13, 2017
Verified Support
Dear Valued Customer,

Thank you for sharing your details, we will get in touch with you.

Regards,
ACT Fibernet
Act fiber
hyderabad vinayak nagar colony
please cancel the my fiber connection becouse iam shifting to other city
ACT Fibernet Customer Care's response, Dec 20, 2017
Verified Support
Hi Raju kumbham,

Please share your contact number and city name; we will get in touch with you.

Regards,
ACT Fibernet

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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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