Beam Telecom / Act — didn't receive my order

 
4 Reviews
H.no 4 50 4 Ganesh Nagar Colony, near Bayyamma Temple Boduppal, Medipally mandal, Medchal, Andhra Pradesh, India
 Sharathkumar Kudire on Oct 17, 2019
I have ordered a WiFi router from these people and it's been more than two weeks and I have not received it.

This is really the worst service.

And one of my friends have raised a request for new connection and he got it within one day.

So it's clearly visible that they just want new customers and will Never care about the existing ones.

Never experienced this kind of a service

Complaint Status


[Oct 17, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified Support
Beam Telecom / ACT Customer Care's response, Oct 23, 2019
Hi Sharathkumar Kudire,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.
Updated by Sharathkumar Kudire, Oct 26, 2019
Mobile no [protected]
Hyderabad
Also from past three days internet is not working.

Hope this get fixed soon
Updated by Sharathkumar Kudire, Nov 14, 2019
still didnt receive it. its been 45 days. really pissed off with your service.
if you are not able to service your customers just shut down the company or say it clearly, atleast we could find an alternative.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit
[protected]
Hyderabad
And now from three days internet is not working. This is also not been solved.
Hope I would get a quick response
When will I get it. It's been one month.

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    Customer satisfaction rating
    49%
    Complaints
    2161
    Pending
    567
    Resolved
    911
    phone
    +91 80 6638 9385
    +91 40 6627 2727
    +91 80 4284 0000 [Customer Care]
    location
    New Door 49, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu, India - 600000
    Beam Telecom / Act - didn't receive my order