[Resolved]  ACT Fibernet — disconnecting the service

Address:560064

Hi i tried reaching act from days to stop my internet connectivity please note that my account id is[protected] all i am looking for is disconnecting the present service as i am relocating i tried reaching act several time but didn't get any response after coming to this forum what i saw is all similar complaint people are facing because of act i know you are waiting to generate the next bill cycle but please note that i tried connecting with these people several time but what i found is they have the worst customer support please note i am not gonna pay for the coming month even though if you generate the bill cycle please act contact me i saw your representative replying in this forum
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Jul 27, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
ACT Fibernet Customer Care's response
Dear Customer,

We regret the unpleasant experience you've had. We have put this on priority with our team.

Thank you,

Team ACT Fibernet
Complaint comments 

Comments

I have paid on 10/06/2019 through online but there was no response from the service. I have been requesting the customer care everyday but no action were taken.

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