[Resolved]  ACT Fibernet — internet connection not being provided

Address:500032
Website:www.actcorp.in/personal/fibernet/overview

I had a connection but had disconnected it in 2015. Now when i applied for a new connection for a different address, they sent a confirmation request. It has been 5 days since then. I received no call from act. Rather i have been calling up the customer care and every time they say our executive will get back in another 24 hours. It's really sad customer service.
My mobile number is [protected]
Was this information helpful?
No (0)
Yes (0)
Sep 4, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
ACT Fibernet Customer Care's response
Hi Stalin Mohapatra,

We are sorry to know about this. Please share your city name; we will get in touch with you.

Regards,
ACT Fibernet
Verified Support
Aug 02, 2017
ACT Fibernet Customer Care's response
Dear Customer,
We regret the inconvenience caused. Please share your city details in order to resolve your concern.
Complaint comments 

Comments

Hi,
My login ID is [protected]@yahoo.com
I have network issue since three days I thought it might be a minor repairs from your side but I didn't get any mail or msg from act portal about. So now I m requesting you to please look into the matter and please do the needful.

Mohammed Fazil Hussain

[protected]
ACT Fibernet Customer Care's response, Aug 2, 2017
Verified Support
Dear Customer,
Sorry to know that your issue has not yet resolved. Could you please share your city details in order to assist you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information