[Resolved]  ACT Fibernet — new internet connection not provided waiting from 19 days

I had paid for new connection on 17th mar 20 against id :[protected] still no one has come to fix it, every day calling and following up with customer care they don't have proper information, even emailed several times to all authority (Support, nodal, applicant) no one is responding
I got the service request message on 30th march which suppose to be closed on 31st still no one attended.

Worst service ever seen this is ridiculous.

Best regards
Aslam md
[protected]
Was this information helpful?
No (0)
Yes (0)
May 11, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2020
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this, however, it would take a bit longer for the resolution considering the present scenario.
Complaint comments 

Comments

I would like to disconnect my connection with id[protected] as I am shifting to other location

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information