[Resolved] Beam Telecom / Act — no installation and no confirmation - gone blank

 
2 Reviews
Bengaluru, Karnataka, India
 Santosh Chandrakant on Jan 28, 2019
I thought taking internet connection from atria convergence technologies - act fibernet and paid them cheque of rs. 8, 206.00 which is been debited on 25th but no service so far. Whereas it was promised that connection would be done the day after cheque is given which is around 23rd or 24th feb. Since then i have been calling them everyday only to get a complaint number that's all. Cheque number is 407026 [sbi].
Tired with repeated calls i have raised cancellation request and full refund is expected as no installation or cabling was done. My mobile is [protected] which was registered with act.
Expecting early recovery of money paid.
Complaint marked as Resolved Feb 26, 2019
Received refund after long time

Complaint Status


[Jan 29, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Updated by Santosh Chandrakant, Feb 09, 2019
There is not been a single effort to look into the matter or any effort to refund, I tend to believe this company is a fraud now.
Updated by Santosh Chandrakant, Feb 09, 2019
Can I get concerned person on the call? Any direct number of the proprietor
Updated by Santosh Chandrakant, Feb 12, 2019
Service Request No: SR[protected], now they are reporting 7 more days, doubtful if they have any reasoning.
Updated by Santosh Chandrakant, Feb 21, 2019
Another SR issued today upon my inquiry SR[protected] and another 15days deadline :)
Updated by Santosh Chandrakant, Feb 26, 2019
Finally received the full refund today.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have asked for a cancellation, they arent processing my request

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    Customer satisfaction rating
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    +91 40 6627 2727
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    Beam Telecom / Act - no installation and no confirmation - gone blank