Beam Telecom / Act — no installation and no confirmation - gone blank

 
2 Reviews
 Santosh Chandrakant on Jan 28, 2019
I thought taking internet connection from atria convergence technologies - act fibernet and paid them cheque of rs. 8, 206.00 which is been debited on 25th but no service so far. Whereas it was promised that connection would be done the day after cheque is given which is around 23rd or 24th feb. Since then i have been calling them everyday only to get a complaint number that's all. Cheque number is 407026 [sbi].
Tired with repeated calls i have raised cancellation request and full refund is expected as no installation or cabling was done. My mobile is [protected] which was registered with act.
Expecting early recovery of money paid.

Complaint Status


[Jan 29, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Updated by Santosh Chandrakant, Feb 09, 2019
There is not been a single effort to look into the matter or any effort to refund, I tend to believe this company is a fraud now.
Updated by Santosh Chandrakant, Feb 09, 2019
Can I get concerned person on the call? Any direct number of the proprietor
Updated by Santosh Chandrakant, Feb 12, 2019
Service Request No: SR[protected], now they are reporting 7 more days, doubtful if they have any reasoning.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have asked for a cancellation, they arent processing my request

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    Customer satisfaction rating
    45%
    Complaints
    1695
    Pending
    515
    Resolved
    628
    phone
    +91 80 6638 9385
    +91 40 6627 2727
    +91 80 4284 0000 [Customer Care]
    location
    New Door 49, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu, India - 600000
    Beam Telecom / Act - no installation and no confirmation - gone blank