[Resolved] Beam Telecom / Act — no installation yet

 
1 Review
Bengaluru, Karnataka, India
 shetty96 on Feb 14, 2020
Hello there, i have registered for the new connection on feb 2nd and today is feb 14 still no technician has called yet for installation, what kind of service is this?
. I have called customer care more than 10 times and they just give ans as 24 hours. You think we are some kind of joke to you? I have already gave permission of installing the box in our bulding, but evertime customer care says we are looking to place the box in the area. I dont understand, whn i already gave the permission to install in our building, why the hell you guys are giving lame reasons?

Complaint marked as Resolved Mar 22, 2020

Complaint Status


[Feb 16, 2020] Beam Telecom / ACT customer support has been notified about the posted complaint.
Updated by shetty96, Feb 14, 2020
i have attached the details,

no installation yet
no installation yet
Verified Support
Beam Telecom / ACT Customer Care's response, Feb 17, 2020
Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    49%
    Complaints
    2261
    Pending
    593
    Resolved
    965
    phone
    +91 80 6638 9385
    +91 40 6627 2727
    +91 80 4284 0000 [Customer Care]
    location
    New Door 49, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu, India - 600000
    Beam Telecom / Act - no installation yet