[Resolved]  ACT Fibernet — no internet connection provided after payment for 3 months

Address:

Hyderabad, Telangana, 500085

I paid for internet connection in may. They haven't provided installation till now. I have called many times to their customer care for which i have to wait like 5 min and finally they say they will do within 48h but never came for installation. So i asked for refund in july. It's more than 1 month but refund also is not given till now. Every week i call and check but no action is taken from their part. They are holding my money for more than 3 months.
Account id[protected]
Agent who took the money nagesh [protected]