[Resolved] ACT Fibernet — No service provided neither the refund. | |||||
On 1st of April 2017, i had contacted the ACT Fibernet service field executive, Vishwa for new connection. He was very prompt in coming home collecting the documents and taking the payment. He promised to get the connection done in 3 days which he hadnt till date and had the gall to cut our calls the moment we say hello. Finally after multiple mails and escalation to the nodal officer Anand. They called back stating (on 14th april) no distributor so we are initiating refund. The email ID's they gave to send my bank details ate bogus and are throwing bouncers. The call executive says there is no issuein there system and network so it should work!! Bunch of liars and good for nothing service with good for notning people managing it. I need the refund back and thus writing it here. The ticket number is [protected] Was this information helpful? | |||||
Jun 3, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 ACT Fibernet Customer Care's response Hi Jennifer, We sincerely apologize for the inconvenience caused, we will get in touch with you on priroity. Regards, ACT Fibernet Verified Support Apr 29, 2017 ACT Fibernet Customer Care's response Hi Jennifer, The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no. Regards, ACT Fibernet | |||||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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