[Resolved]  ACT Fibernet — No service provided neither the refund.

Address:560037
Website:www.actcorp.in/customer-care/bengaluru#

On 1st of April 2017, i had contacted the ACT Fibernet service field executive, Vishwa for new connection. He was very prompt in coming home collecting the documents and taking the payment. He promised to get the connection done in 3 days which he hadnt till date and had the gall to cut our calls the moment we say hello.

Finally after multiple mails and escalation to the nodal officer Anand. They called back stating (on 14th april) no distributor so we are initiating refund. The email ID's they gave to send my bank details ate bogus and are throwing bouncers. The call executive says there is no issuein there system and network so it should work!!

Bunch of liars and good for nothing service with good for notning people managing it.

I need the refund back and thus writing it here. The ticket number is [protected]
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Jun 3, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
ACT Fibernet Customer Care's response
Hi Jennifer,

We sincerely apologize for the inconvenience caused, we will get in touch with you on priroity.

Regards,
ACT Fibernet
Verified Support
Apr 29, 2017
ACT Fibernet Customer Care's response
Hi Jennifer,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet
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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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