[Resolved]  ACT Fibernet — not providing internet and not refunding money

Address:Bangalore Urban, Karnataka, 562125

I have applied for Act connection in May.Although i have paid installation fees and money for my connection, The connection is still not available in my area is what the team informs me and then they advise as to some sales Team will contact. It's been 2 month now and 22 Mail chain with ACT helpdesk and Nodal officer. They just reply team is looking into it and nothing happens. This is same thing happening again and again and ACT is not refunding money
Was this information helpful?
No (0)
Yes (0)
Aug 21, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet
Complaint comments 

Comments

I am also facing the same problem. Paid for 6months. They said feasible at that area.
I sent many mails but no proper action.

Fraud company and sales people. They are lying always.
ACT Fibernet Customer Care's response, Jul 17, 2019
Verified Support
Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet
I am also facing the same problem. Paid for 6months. They said not feasible at that area.
I sent many mails but no proper action.

Fraud company and sales people. They are lying always.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information