Beam Telecom / Act — not providing internet and not refunding money
Anekal, Bangalore Urban District, Karnataka, India
Vivikashsinha261 on Jul 16, 2019
I have applied for Act connection in May.Although i have paid installation fees and money for my connection, The connection is still not available in my area is what the team informs me and then they advise as to some sales Team will contact. It's been 2 month now and 22 Mail chain with ACT helpdesk and Nodal officer. They just reply team is looking into it and nothing happens. This is same thing happening again and again and ACT is not refunding money
[Jul 17, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified SupportBeam Telecom / ACT Customer Care's response, Jul 17, 2019
Dear Valued Customer,
We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.
Team ACT Fibernet
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