[Resolved] ACT Fibernet — Not refunding money for failing to provide service over 14 days

relyshailesh

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560034
Website:	portal.actcorp.in/web/hyd/home

I paid for my act subscription for may in advance but connection had intermittent issues and finally after 17th may, it never got worked. I had to request for disconnection and i took another connection from time broadband. Connection was neither fixed not discontinued until 8th june and they sent me bill for june also whereas i am expecting refund

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Jul 31, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

ACT Fibernet Customer Care's response Hi Relyshailesh,

That's not the experience we want you to have with us. Please share your contact number and city name; we will look into this for you.

Regards,
ACT Fibernet