[Resolved] ACT Fibernet — request reconnection to new address

Vidyasri D

from Delhi, Delhi

Address:

Bangalore, Karnataka

I had requested customer care center for act blaze re-connection to my new address on 27-apr-2019 but no action has been taken from their end till date despite numerous calls to customer care center. The response from the team has been so bad that i am feeling sorry as to why i ever chose act broadband.
I have called and emailed and did everything in my power to get this issue resolved but they are not helping at all, instead make fake promises.

I am so disappointed in your services.

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Jun 25, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

May 16, 2019

Updated by Vidyasri D Account number is as follows[protected]. ACT, Do take a proper action on this at the earliest and provide proper compensation for the delay done by you.

Verified Support

May 16, 2019

ACT Fibernet Customer Care's response Dear Vidyasri,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet