[Resolved] ACT Fibernet — shifting of my connection

skagarwal1101

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500037

Requested shifting of my connection on 29th september 2019. Today is 15th october. Company everyday promises resolution in 24hrs. Waiting for those 24hrs to come. Sr[protected]
I thought, act was a responsible company, providing speedy resolutions, but with this experience, i would highly recommend not to go with this internet service provider.

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Nov 18, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Oct 15, 2019

Updated by skagarwal1101 I Contacted even their appellate, twitter handles and call centre. All are experts only in giving assurances. No work is being done at field.

Verified Support

Oct 18, 2019

ACT Fibernet Customer Care's response Hi Skagarwal,

We regret the inconvenience caused. Please be assured that our team is looking into this.

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit