[Resolved] ACT Fibernet — to remove junction box | |||
I have registered a complain no:[protected] dated 06 august 2018 on customer care to remove the box. But without removing the same, complain was closed. I have escalated the same to nodal officers complain no: [protected] dated 18 august 2018. But no use. On 23 sep 2018, complain no:[protected]. When i checked with your customer care, they told if need to remove the box, will do the disconnecion for my house. I told okay for the same, but till date they didn't remove the box, but disconnection happened with in 24 hours I made a call to act customer care and nodal officials several times on september 28th, 2018. No response. Also sent several mails to appellate authority, no action. Please help. Regards Murali kannan [protected] Was this information helpful? | |||
Nov 2, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 01, 2018 ACT Fibernet Customer Care's response Hi Muralitharan Kannan, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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