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Bhanzu
Complaints #1-30

Bhanzu — Refund refused for classes not started 51,998

Address: Bhanzu (operated by Exploring Infinities Edtech Private Limited) 13‑1‑229, 2nd Floor, BSP Colony, Moti Nagar, Hyderabad, Telangana – 500018,
Website: bhanzu.com

I enrolled in a program with Bhanzu and paid ₹51, 998 via UPI and Due to the current uncertain situation in UAE and safety concerns, it is not possible for us to proceed with the classes. The classes have not started yet, and I requested cancellation and a full refund due to personal circumstances. However, the company refused the refund stating that refunds are only considered after 30 sessions with 80% attendance. Since no service has been delivered yet, I have raised a consumer complaint and am seeking resolution.
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Comments

I think you still have option to file dispute from your bank. Since the classes were not started, You have right to claim 100% refund from bank. Bank will discuss with Bhanzu team on behalf o[censored]s. Keep all the evidences and share with Bank on regular basis. I got my refund with help of bank Dispute.
Reply
Hello Mohammed, Is your issue resolved???? I have the same issue; a refund was refused for classes not started.
Reply
Hi Mr. Mohammad, We are also facing the exact issue and Bhanzu has refused refund. I am going to file consumer complaint. Just wanted to know if your issue is resolved and also if you can share the contact details of your advocate, so that it would be faster.
Reply
Hello Mohammed, I also enrolled from UAE via Tabby and now I want to cancel the subscription but not done.
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    Contact Information

    Bhanzu
    Bhanzu (operated by Exploring Infinities Edtech Private Limited) 13‑1‑229, 2nd Floor, BSP Colony, Moti Nagar, Hyderabad, Telangana – 500018,
    India
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