[Resolved] Bharat Matrimony — unethical committed membership upgrade | |||||
Hi, I initially registered on bharat matrimony / tamil matrimony about a week back on its free subscription. On 8th may 2018, i got a call from one mr. Karthik, who said he is a senior and wanted me to go for an upgrade to a paid subscription. I told him it was too high an amount. He then made a special offer saying if i paid rs 3, 700 i would initially be paying for classic membership but from his side he will upgrade me to classic premium which he siad was worth rs 6, 500 as published on the web site. He said if i made the payment of rs 3, 700 as he was on line, he would activate me for the classic premium membership within 24 hours. He told me i could call back the phone number he was calling from if he defaulted. This number is [protected]. I have been trying to call him since yesterday as he did not fulfill the commitment he made. Today when i call this number they have blocked my phone number. So after one ring it gets cut off as busy. When i called from another number a lady called priya took the phone call but told me she will call back. She never did. Now even they do not answer the phone calls. I have the call recording of karthik's conversation saved in my phone. Please help. Lakshminarayan - registered on matrimony web site for my son - membership number m5559315 Was this information helpful? | |||||
Jun 17, 2018 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support May 12, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We have checked and found that your profile "M5559315" has been upgraded for Classic package. However, now the profile was successfully upgraded to Classic Premium package and the same has been conveyed through email to your registered email ID. We request you to kindly check the confirmation mail in your registered email ID Inbox. Should you require any clarifications or assistance, please do not hesitate to contact us via email to [protected]@bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com | |||||
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+91 81 4499 8877 (India)
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No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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I must say, you are really saved if you didn't proceeded for the subscription with this group. If you came across this particular merchant's service history, it seems they are just turning like a corporate brand as well as changed as a biggest financial fraud. They do access the credit cards without customer consent, and projecting it as auto renewal. No idea whom did authenticated them to access someone's credit card accounts.
I would like to tell you, never go for a payment with this group of frauds ever.
Keep spreading this message to maximum extend to your friends & family to avoid discrepancies with this group of frauds never value the customer concerns.
However, I would like to take this to another level.
Let the public know about their amazing acts, & their justifications relating to the incident.
Dont ever pay for this particular group. I request you to go through the below link which I posted you about the incident I faced, ( and not only me there are plenty of complaints against this financial fraud group. Please check the complaint section)
https://www.consumercomplaints.in/bharat-matrimony-unauthorized-credit-card-acce...⇄