Bharat Sanchar Nigam [BSNL] — Bsnl broadband the worst network and service ever

Address:

600070

My bsnl broadband connection number is [protected]. I have opted for a 1091 rs plan and this is my second month. But in 4 months bsnl has frustrated me enough by always giving problems and never rectifying it. I have raised at least 20 complaints regarding theinternet. And once a technician came from bsnl and he interchanged some wires and told that the problem might be because of this. And he asked me money and told me that if i won't give the money next time he will not come and check it. I had to forcefully give him 50/rs. But the problem still there. I am not at all getting the internet most of the time and i feel really cheated by taking bsnl. This is bsnl pammal office chennai which is giving the worst service and frustrating customers like this. I like to know whether i can file a case in this bsnl in the court. These people don't have any shame in asking money without doing any work. The common people like me are really suffering because of these people. Please do the needful or let me know how to proceed further so that this case can be addressed to the highest authority. I have the details / screenshots of the internet speeds and the connection errors whcih i got using bsnl..