Bharathi Travels — dropped at wrong position

Ka 20 d 6673 is the bus number i travelled in, they were supposed to drop me at ksrtc bus stop but they denied to do so, i confronted saying that i booked the bus because it had the dropping point at ksrtc while booking in redbus, they dropped me in pampwel in mangalore but they were supposed to drop me here ksrtc thus i had to spend 200 more on auto to get to my location...