[Resolved]  Bharti Airtel — 3G data usage speed restricted

Address:

Chennai, Tamil Nadu

Im using Airtel 3G connection & my number is [protected].My plan is unlimited 5GB(corporate plan) with fair usage policy which means after 5GB usgae my speed restricted to 2G speed . My billing period is 26th of first month to 25th of next month. On 26th march 2014, my next billing period was started, also my next data period for 5GB also started, but still my speed was not updated to the usual speed of 3G connection. I called many times to the customer care to check what's happened? but i received an answer that my usage shows that i crossed my 5GB limit. i asked bacjk that how 5GB can be used completely within two days, so i asked them to send the usage details that i used in the period of 26th march to 28th march, There is no response from airtel & still my speed is very below average of 2GB speed, i can't open any sites & as an equity trader i can't use the internet to trade my account, so which caused a loss in my trading account.