Bharti Airtel — 3g usage

Manish Begwani

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

I had 1Gb plan to be expired on 23 july and had a balance of 430 MB at the start of the 9th july 2015. I use 3g only for whatsapp and few websites, maximum of 50MB per day.. suddenly the whole 400 MB and my balance of 400 rs from main account has been deducted. where as the 3g was used only for 5-10 minutes. Last time i had recharged 1Gb plan which lasted just for 2 days, most of the time i was using my wifi during those 2 days. I dont get details o[censored]sage of my 3g so unable to find out the details. Details - Mobile Number - [protected] Date - 9/7/2015

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Begwani,

This is with reference to your post dated 9th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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