Bharti Airtel — Abusive language used by Airtel Customer care staff

vkai

Address:

New Delhi, Delhi

Today at 1447 Hrs I called Customer care and spoken to Mr. Singh (Sr. Team Leader) through my mother's no [protected] about my compliant no PR[protected] which is pending since 20th Jan (SMS received on 20th Jan saying "we will get back to you in 2 hours) and on 23rd Jan Team Leader Mr. Pankaj had assured me that he'll resolved the same in max. 72 Hrs. Later received a call from [protected] at 1450 Hrs (Customer care staff ) who abused me. "I would like to know if customer is still considered as God as only Devil can abuse a God??

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 25 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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