[Resolved] Bharti Airtel — Airtel employee misguided me by not giving free std minutes benefits.

human_crush

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hello,
Hoping for the resolution for the issue occurring on my whole CUG group.
The cug group is on my firm name “Makwana Iron Works.”
the plan offered me by sales manager arun Dhar (m. +91 [protected])(Email ID: mailto:Arun.[protected]@in.airtel.com)

For the ref. of my cug group
check my no.

[protected]

The plan benifit we offered was with Rs. 149 plan with 50 Rs. Rental Waived off.
the free benifits offered in plan is 400 Local + Std Minutes in the plan. But we getting the Local Benifits only.
I am also having the confirm mail from arun dhar with the plan sheet.
and after ported to airtel now no one is responding to my Query.

kindly check the proof i am attaching with the email received with date and time also.

+1 photos

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Aug 13, 2020

Complaint marked as Resolved

Jan 17, 2014

Updated by human_crush One More Thing, i want to share.

As we are corporate group . so before porting to airtel in Idea we had relation ship manager also for the Query and request.

before taking connection in airtel i confirmed first to provide me a RM for the same .

for which i am still waiting. No RM is being alloted to my CUG group Till now.

This is the airtel service we getting to corporate Connections.

God know if corporate getting so much issues...how much individual personal Users getting.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear (human_crush),

This is with reference to your post dated 17 January 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 17 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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