[Resolved] Bharti Airtel — Auto renewal of 2G internet pack | |||
Even though 3g internet balance is still active, 2G internet is activated automatically when i recharge full talktime of 275.When i ask customer care about the reason they told it is software problem we can't help .And we won't refund the amount back.If i ask please transafer the call to higher officer they told i'm the superior officer here . Bharti Airtel is robe ring the Customer like this. Please take the action Was this information helpful? | |||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 4 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 09, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 04 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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