[Resolved] Bharti Airtel — Bharti Airtel only exploits, trouble consumers | |||
I am representing my issue since more then a month, but no satisfactory response from Airtel, Ministry of Tele communication & Telephone Regulatory Authority of India. I am legal immigrant o[censored]S, left India on January 18, 2016. I have Airtel simcard, I am only using what app through wi fi, even then Airtel had charged me for incoming /outgoing calls. [2] Airtel had activated International roaming facility since i had pre paid plan, but how Int Roaming gets activated only for pre paid plan not for post paid, 7 how Airtel can charge when consumer is still at Indian Int Airport. I met some Indian who often visits foreign countries, they too have similar complaints, Airtel activates int Roaming facility, charge consumer even though consumer is at Int Airport, or has landed in in India It is shocking Regulator do not take effective action.This issue related to mobile no-[protected]. I received many calls even at midnight, though i was not entitled to pay any charge since using what app through wi fi, once while picking up handset at midnight, handset fell down, from portion damaged, display went off. I have demanded new handset, no money .But Airtel lacks Business ethics, customer service I am awaiting response from Ministry & Trai, then shall take up legal action Was this information helpful? | |||
Apr 4, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 2 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 04, 2017 Airtel Customer Care's response Dear Vaishnav, This is with reference to your post dated 2 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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