[Resolved] Bharti Airtel — Cheated by airtel DTH service

Vatsaldnaik

from Chennai, Tamil Nadu

Address:

Surat, Gujarat

Respected authority,

I have purchased airtel dth on 27/5/14 from airtel dth internet site. I have purchased sports value pack @rs.4990 which contains 124 channels pack for the duration of 2 years. I felt cheated by airtel when i came to know the channels airtel site mentioned wasn’t there in the pack i purchased. Thus i called up on one of your customer care number and your representative told me that airtel will not change the channel pack. He also stated that i should disconnect my live connection and also gave complaint number which is[protected].

Kindly provide me with the channels for which i have paid you.

Thank you,

Vatsal naik.

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Complaint marked as Resolved

Phoned me several times in order to know what the problem is. They assured me to that the problem attended as soon as possible. I have submitted enough proofs. After getting satisfied by my submitted proofs they assured me to get things done. After my several complaints they attained my complaint.

Airtel customer support has been notified about the posted complaint.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Naik,

This is with reference to your post dated 28 May. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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